Birthday Parties at Tiny Tots Indoor Play Cafe

Great play area with lots of options and activities for kids. My child had a great time and there’s plenty to keep them busy! However, the pricing is honestly outrageous. They charge admission for every individual, not just the child. So if both parents want to come in with their child, you’re easily paying over $30 just to enter. That makes this place unaffordable for many families, especially if you want to visit regularly. I really wish they offered a more reasonable family admission option.

I am adding my voice to others who have been silenced about Tiny Tots. To be upfront, we loved this cafe and the workers. They were genuinely terrific. But the “sudden” (and now supposedly temporary) closing over building issues has shown me that this is a typical business that talks “family-first” while treating families as an afterthought. Parents deserve to know the truth. First, they closed with zero notice to members (unless you count a very long and likely skipped Instagram post - more on that later). We received no emails about the closing. We had just been spammed with emails about their “day camps,” which came with member discounts, right before the closure happened. Those discounts only applied if members prepaid for their memberships, so the business was still collecting money upfront while quietly planning to close. They clearly had our contact information and were happy to use it to sell us something, but they could not be bothered to warn us the business was shutting down. Even their voicemail never mentioned a closure and they made the closing on their website look as if it was just in the background (meanwhile, there it’s a huge, red, scrolling banner about their reopening on their website - see attached photo). This alone says a lot about the lack of transparency. Members whose memberships had just renewed did not get a chance to cancel before the doors closed. Second, multiple families had birthday parties on the books and were told those parties would be canceled and refunded. The refunds never came and if they did, came way after when they were originally told (I’m talking weeks after, by the way). When people followed up on Instagram, they were gaslit, ignored, or told the refund was “on its way,” despite already being told it should have been sent weeks ago. When people asked about refunds in the Instagram comments, those comments were deleted and the users were blocked. I am attaching the Instagram post that gave a “heartfelt” message about closing with no mention of refunds. In times like this when everyone is struggling financially, businesses have a responsibility to care for the financial safety of their customers. I understand that finding a safe and clean place for your child to play is a breath of fresh air, and we honestly thought we found it at Tiny Tots. And getting to support a small business is always such a great opportunity! Unfortunately, I urge you to not support a business that has proven itself to be unethical and unprofessional. Parents have so much more burdens on us than our parents did. Do not be deceived by this business and let them take advantage of your good faith.

We really wanted coffee and play time with our 8 month old who is crawling on everything, but it would have been $37 just for entry for myself, my husband and baby. Maybe if the adult ticket came with a free beverage, but I did not see that option. It just didn’t seem worth it and we left.